Beware of the shop name known as fusionSCUBA situated at 395 Jalan Besar Unit #04-01 Singapore 209006. It is just a level or two above the massage parlour.
This shop is owned by Raymond Seet Yong Hwee, a short, plump and tanned coloured guy who run his business alone. His PADI instructor no is 478863. Met up with him few months ago during the last dive fair at suntec city. He was recommended by a friend and so without doubt, had signed up with him verbally (requested for one to one coaching). On the same day, I was asked to fill up couple of dive forms. I could not remember what actually those form are. Should be those accident, health, etc declaration forms.
I signed up the open dive course with him in June (cant remember, it is the month the dive fair is hosted) and completed it only in Sep. Within this period, it was lotsa of hell handling this guy. He would either tell you the dive appointment this weekend and will call back you to confirm. Trust me, his weekend will never come, he will never call you back. You can try waiting for years..If you try to contact him via mobile, you could never get in touch with him. Either no answer or a superb fast return sms telling you "I'll call you back". There was no response even you sent him nasty smses. I bet he could not read english..Thats what he told me..Real painful process. He is the most most irresponsible person you will ever want to meet in your entire life. Apparently, my couple friends too encountered the same incident.
After months, until now, I have not even gotten my PADI card. Called him once and thanks god, he picked up his call, when being asked about my licence, he said that he had already sent in the application. Guess what, after checking through PADI website under replacement of cards, there's no record of my name found. Out of my surprise, there are actually a number of victims (more than 10) affected under his coach, I am not the only ones. PADI even confirmed that they never receive our application at all. Could it be he wanted to save the $80 PIC card and thus he never send out any of the application out? This guy is really something. Not sure if he is smart or what, he never leave any form of evidence with us to bring him to CASE. No invoice, logbook, textbook, test paper, etc are all with him..This is really frustrating and with the way he run his business, there is no tomorrow.
I hope to send this message and warn out to everyone, give a second thought if you would like to take up any form of sport with this Raymond. He may be a fun guy to hang out with, but he is definitely an irresponsible person. Do not come and tell me that he is a good instructor just that his paper work is not as good, I trust this is all big time bullshit. As a PADI certified instructor, you should be fully well equipped both physically, mentally and must at least be moral responsible. What is the utimate objective of every customer who stepped at your doorstep, paid to take the course from you? Not only we want to master the skill, we paid to get our certification. Can he help us in fufilling our objectives after giving him so many chances to deem his trust from us?? What is PADI say on this incident? What is the plan PADI going to help? On what basis did PADI certified Raymond as a instructor? Many questions have been pondering but who can tell me the best solution without the needs to repeat the course again..
I am sure there are lotsa victims out there echoing the same as well..
Note: The same message is published in google http://diveinformation.googlepages.com/home and sent to AUS PADI for their review